Practices Selected for 2014 Learning Collaboratives

September 19, 2014

The Patient-Centered Primary Care Institute has selected 24 practices from throughout Oregon to participate in four Learning Collaboratives taking place from June 2014 - May 2015. The practices will receive in-person training, technical assistance and practice coaching to support adoption of the Oregon Health Authority's Patient-Centered Primary Care Home (PCPCH) program standards through each of the four Learning Collaboratives:

  • Improving Patient Experience of Care [two Collaboratives] includes the implementation of a patient experience of care survey, patient engagement methods, and design of quality improvement projects in a way that addresses multiple PCPCH standards. 

  • Improving Access through PCPCH includes understanding practice supply and demand and how to move to an Open Access scheduling model. It is tailored to address access needs around absorbing new patients, creating more same day capacity, reducing backlog, and utilizing all team members in non-face-to-face visits.  

  • The Patient-Centered Communication Skills, Behaviors and Attitudes Collaborative includes embedding the spirit of patient-centered communication in organizational culture, identifying ways to measure patient-centeredness, mastery of basic patient-centered office skills, cultural agility, health literacy and self-management support.


The following selected practices will improve patient care through the focus area of their Collaborative while achieving PCPCH recognition for the first time, or advancing their recognized tier level or point total:

  • All Paths Naturopathy & Midwifery LLC - Ashland
  • Doernbecher Pediatric and Adolescent Health Clinic - Portland
  • Dunes Family Health Care - Reedsport
  • La Clinica - Medford
  • Lincoln Community Health Center - Newport
  • Metropolitan Pediatrics Medical Group - Portland
  • National College of Natural Medicine Clinic - Portland
  • OHSU Family Medicine - Portland
  • Providence Medical Group Molalla Family Medicine - Molalla
  • River Road Medical Group - Eugene
  • Samaritan Health Services - Lebanon Medical Home - Lebanon
  • Samaritan Health Services - Park Street Clinic - Lebanon
  • St. Alphonsus Medical Group Ontario - Ontario
  • The Rinehart Clinic - Wheeler
  • The Wallace Medical Concern - Portland
  • Warm Springs Health and Wellness Center - Warm Springs
  • Warner Mountain Medical Clinic - Lakeview
  • White River Health District dba Deschutes Rim Health Clinic - Maupin
  • WVP Medical Group Flaming Medical Center - Dallas
  • WVP Medical Group Keizer - Keizer
  • WVP Medical Group Liberty Street Clinic - Salem
  • WVP Medical Group McGilchrist - Salem
  • WVP Medical Group Michael Kelber, MD - Salem
  • WVP Medical Group Mission - Salem


Additionally, 15 clinics that participated in the 2013 Learning Collaboratives have signed on to receive one additional year of practice facilitation to continue planning and implementing PCPCH and related QI efforts.

The following practices will receive coaching and support through email, phone and in-person visits from an assigned practice coach:

  • Bay Clinic Pediatrics - Coos Bay
  • Olson Pediatric Clinic - Lake Oswego
  • Treasure Valley Pediatric Clinic, PC - Ontario
  • Columbia Hill Family Medicine - The Dalles
  • Samaritan Health Services-Geary St Clinic - Albany
  • St. Charles Family Care - Redmond - Redmond
  • Columbia River Community Health Services - Boardman
  • HDH Family Care - Burns
  • Pine Eagle Clinic - Halfway
  • South County Health District (Union) - Union
  • Strawberry Wilderness Community Clinic - John Day
  • Broadway Medical Clinic - Portland
  • Women's Healthcare Associates - Peterkort South - Portland
  • Oregon City Medical - Oregon City


Thank you to these practices for making a commitement to coordinated, patient-centered, quality care!