Technical Assistance Expert Learning Network

On July 16 2013, the Patient-Centered Primary Care Institute convened more than 40 health care professionals who are working on quality improvement and primary care practice transformation efforts. Participants had the opportunity to:

  • Network with other technical assistance and primary care home experts

  • Share tools and resources, identify areas for curriculum development and discuss evidence-based methods of providing practice support and facilitating transformation

  • Help shape ongoing collaboration and the leveraging of resources through the TA Expert Learning Network, the Institute and the state


It was informative and a great networking opportunity - it was nice to be able to put a face to a name and to learn more about organizations and their strategies for engaging patients and practices.  

- 2013 TA Expert Learning Network Participant


Session Materials


​Session Facilitators

Laurie Francis, RN, MPH
Senior Director, Clinic Operations & Quality
Oregon Primary Care Association 

Laurie was the founding director of a federally qualified health center (Community Health Partners, Inc.) that became well known for its attention to staff engagement, patient centeredness, robust teamwork, integration of health and education, facilitative leadership commitment, and devotion to measurement driven decision making. She joined OPCA in the fall to work with Federally Qualified Health Centers (FQHCs) state wide around PCPCH transformation, leadership, and measurement. Laurie received her MPH from the University of Washington and holds undergraduate degrees from Montana State University (nursing) and Stanford University (human biology).


Katie Coleman, MSPH
Research Associate
McColl Center for Health Care Innovation

At the McColl Center for Health Care Innovation (Group Health Research Institute), Katie explores methods for helping primary care practices improve the quality of care and for strengthening relationships between patients and their primary care physicians. Aiming to improve the quality, equity and long-term viability of outpatient care in the U.S., Ms. Coleman is identifying strategies to easily integrate what's known about how best to care for patients into daily practice. Katie has published findings that clarify the limitations of pay-for-performance programs in improving outcomes for the chronically ill, and was a contributor to the early work of evaluating the Group Health Patient Centered Medical Home demonstration.


Are you a technical assistance provider, quality improvement professional, practice coach, or other transformation-facilitating professional interested in more information on the TA Expert Learning Network?  If so please email us at to find out about upcoming activities.