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"One Ring-a-dingy:" Small, Rural Practices' Response to Meeting PCPCH Must Pass Standard 1.C.0

Blog - September 30, 2016
Jill Boyd, MPH, CCRP

Not only did Sherman County Medical Clinic's District Administrator, Caitlin Blagg, worry about meeting Must Pass Measure 1.C.0, which states that PCPCHs must “provide continuous access to clinical advice by telephone” for Patient Centered Primary Care Home (PCPCH) recognition, she was also concerned about how meeting this measure would impact her already busy single provider and staff.

Mindfulness Training for Clinician and Organizational Vitality

Webinar  - 
Tuesday, December 13, 2016 - 12:00pm to 1:30pm

This webinar is designed to help educate all healthcare clinicians about mindfulness skills and resources available to them to deal with professional and personal changes in the workplace, their changing clinical roles, and the potential for burnout.  This is an experiential webinar offering participants first-hand practice with stress reduction strategies.

Q&A with PCPCH Program Staff

Webinar  - 
Thursday, November 17, 2016 - 7:30am to 8:30am

If you joined us on October 3, then you got the inside scoop on what's changing in the PCPCH program, including the revised standards for PCPCH recognition in 2017. If you did not get a chance to attend the webinar on October 3, no problem!

Payment for Important Work Gets Approved External Link

Articles & Reports - September 26, 2016
American Psychiatric Association's Psychiatric News -

Psychiatrists have long wondered how they could get paid for doing important collaborative care work. Earlier this year, the AMA approved a set of CPT codes that allow primary care practices to bill for collaborative care. These codes cover the work of mental health care managers in primary care clinics and the important contributions of consulting psychiatrists to such collaborative care teams.

Behavioral Health Expert Interviews: Addiction Treatment in Primary Care

Expert Interview - September 26, 2016
Behavioral Health Expert Interview Videos share the wealth of knowledge from experts in different topic areas around Oregon. Through these videos, others can learn about these topics and access information to improve the overall health and well-being of their patients. This video features Brad Anderson, MD from Kaiser Permanente Northwest as he discusses addiction and substance use treatment in primary care.

The Burnout Prevention Matrix - TheHappyMD.com External Link

Tools & Guides - September 26, 2016
The Happy MD -

This page offers a free, downloadable copy of the Burnout Prevention Matrix Report, with more than 117 ways for doctors and organizations to prevent physician burnout. This websit offers other videos and information about combating physician burnout.

Burnout Self-Test External Link

Tools & Guides - September 26, 2016
Mind Tools -

This tool can help you check yourself for burnout. It helps you look at the way you feel about your job and your experiences at work, so that you can get a feel for whether you are at risk of burnout.

STEPS Forward™ Modules - Preventing Physician Burnout External Link

Tools & Guides - September 24, 2016
American Medical Association -

One of the AMA's STEPS Forward™ Modules, Preventing Patient Burnout aims to improve patient satisfaction, quality outcomes and provider recruitment and retention. This online module outlines seven key steps to help you prevent provider burnout, ten-item survey designed to assist you in assessing burnout, and examples of successful burnout prevention programs in a variety of practice/organization settings.

Burnout Among Health Professionals and Its Effect on Patient Safety External Link

Articles & Reports - September 24, 2016
Agency for Healthcare Research and Quality -

Burnout is a syndrome characterized by emotional exhaustion that results in depersonalization and decreased personal accomplishment at work. The emotionally exhausted clinician is overwhelmed by work to the point of feeling fatigued, unable to face the demands of the job, and unable to engage with others. This article provides an overview of clinician burnout and review of recent research.

HERO Learning Series Webinars External Link

Videos - September 24, 2016
Health Enhancement Research Organization -

The HERO Learning Series provides industry professionals with educational opportunities to enhance their performance in the workplace. These learning series webinars are brought to you at no charge by HERO. Topics include: "A Strategic Approach to Employee Well-Being and Organizational Performance" and "Organizational Energy: A Primer on Improving Health".

Membership Matters: Speaking Up, Staying Well External Link

Articles & Reports - September 24, 2016
Oregon Dental Association -

Membership Matters is an ODA publication that gives members an edge by supplementing their knowledge and experience by alerting members to breaking news affecting the profession and also provide topical updates and special promotions. This issue (from May 2016) features articles about dental professionals' depression and fatigue.

OHSU's Oregon Healthy Workforce Center External Link

Tools & Guides - September 24, 2016
Oregon Health & Sciences University -

The Oregon Health and Sciences University (OHSU) offers this website, aiming to improve the health, safety, wellness and well-being of workers through effectiveness research, collaboration with partner organizations, and dissemination of evidence-based programs. Features toolkits, safety guides and other resources and information.