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PCPCH Tip Sheets: Patient and Family Engagement PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Engaging patients at the visit, clinic and organizational levels is an essential, but often difficult, task of primary care homes. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Leadership PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

A new model of care brings the need for new leadership skills. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Culture and Change Management PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Implementation of PCPCH has resulted in a significant shift in clinic culture regarding improvement practices and change management. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Comprehensive Care PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Comprehensive care involves using evidence-based guidelines to provide prevention and screening, chronic disease management, self-management support and more. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Collecting and Using Data PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Developing systems for collecting and using data is essential for quality improvement. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Behavioral Health Integration PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Taking care of a person’s health includes addressing mental and emotional health alongside physical health. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a Portland State University research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition. 

PCPCH Tip Sheets: Care Coordination PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Coordinating patient care across  providers and systems is complicated, but can reduce waste and improve patient experience. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition. 

PCPCH Tip Sheets: Access PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Access to primary care helps people stay healthy and reduces unnecessary hospitalizations. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a Portland State University research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition. 

Announcing Clinician and Organizational Vitality Resources

Blog - December 9, 2016
Natalya Seibel, MPA HA

This month the Patient-Centered Primary Care Institute, in partnership with the Oregon Health Authority’s Transformation Center, is launching a library of resources centering on clinician and organizational wellness and stress reduction.

Center for Professionalism & Peer Support External Link

Tools & Guides - December 6, 2016
Brigham and Women's Hospital -

The Center's mission is to encourage and support physicians and other healthcare professionals in providing the highest quality compassionate care for every patient. The Center promotes and expands such programs as the Professionalism Initiative, Culturally Competent Leadership, Peer Support, Disclosure and Apology Coaching, and Wellness. Find out more and locate other professionalism resources here.

Balint Groups External Link

Tools & Guides - December 6, 2016
The American Balint Society -

A Balint group is a group of physicians or other clinicians who meet regularly and present clinical cases in order to better understand the clinician-patient relationship. Whereas physicians are usually trained to seek the “right” answer to medical problems, in a Balint group, the focus is on enhancing the clinician’s ability to connect with and care for the patient. Learn more here.

Finding Meaning Discussion Groups For Physicians, Nurses and all other Healthcare Professionals External Link

Articles & Reports - December 6, 2016
Remen Institute for the Study of Health and Illness -

More and more, physicians and other health professionals are looking for ways to connect with one another and find their place of truth in the changing arena of medicine. To meet this need, RISHI has been helping clinicians initiate Finding Meaning groups — Finding Meaning in Medicine for Physicians, Finding Meaning in Nursing for Nurses, and Finding Meaning in Service for other Healthcare Professionals — throughout the country and around the world. Find out more here.

Center for Positive Organizations External Link

Tools & Guides - December 6, 2016
University of Michigan Stephen M. Ross School of Business -

The Center for Positive Organizations, based at the Ross School of Business, is a world-class research center that brings transformational research to students and leaders through articles, books, events, tools, teaching, and organizational partnerships. Our mission is to inspire and enable leaders to build high-performing organizations that bring out the best in people. We are a catalyst for the creation and growth of positive organizations.

Interactive Screening Program for Employee Assistance Programs, Organizations and Workplaces External Link

Tools & Guides - December 6, 2016
American Foundation for Suicide Prevention -

The Interactive Screening Program (ISP) is an online program utilized by mental health services at institutions of higher education, law enforcement agencies, workplaces, and Employee Assistance Programs (EAPs). ISP provides a safe and confidential way for individuals to take a brief screening for stress, depression, and other mental health conditions, and receive a personalized response from a caring mental health counselor. Used by the OHSU Resident-Faculty Wellness Program. 

Top 5 Insights from HealthInsight Oregon's Annual Quality Conference

Blog - December 6, 2016
Susan Yates Miller, MPA

HealthInsight Oregon held its Annual Quality Conference, "Be the Change: Strategies for Health Care Transformation", on November 15, 2016 in Keizer, Oregon. This one-day community event brought together health care providers from all settings of care to learn strategies for improving care from patient and family engagement experts, peers and local leaders.

Practice Coaching for Primary Care Transformation (PCPCT) Training

Event  - 
February 21, 2017 - 8:00am

Practice Coaching for Primary Care Transformation (PCPCT) Training is a multi-faceted training program designed for leaders at all levels who have a formal or informal coaching role in primary care transformation efforts. The course is an orientation to, and comprehensive review of, the science of change in primary care practice and equips participants with practical tools and coaching skills necessary to engage and support teams as they evolve into high performing Patient-Centered Medical Homes. Focused on the 10 Building Blocks of High Performing Primary Care (Bodenheimer & Ghorob 2013), the course explores national best practices implemented in high-performing clinics in areas such as team-based care, prompt access to care and population-based care.

Location: 
Portland, OR

Technical Assistance for CCOs Adolescent Well Care Visit Webinar Series External Link

Videos - December 5, 2016
Oregon Health Authority Transformation Center -

Is your clinic working to improve adolescent well-care visit rates? Watch recordings of 10 webinars hosted by the Oregon Health Authority Transformation Center and presented by the Oregon Pediatric Improvement Partnership. Topics include educating youth and parents about the importance of well-care visits, privacy and confidentiality, leveraging school-based health centers and more. Additional materials available through this site.

Clinician & Organizational Vitality Resources Added to Institute

Announcements - November 29, 2016

This month the Patient-Centered Primary Care Institute, in partnership with the Oregon Health Authority’s Transformation Center, is proud to announce the addition of resources centering on clinician and organizational wellness and stress reduction.

Behavioral Health Integration in OB/gyn Settings

Blog - November 28, 2016
Katie Snow, LCSW

The concept of behavioral health integration is not new in primary care clinics. There are, however, new efforts to integrate behavioral health into OB/GYN clinics. Obstetric and gynecologic settings often see patients at key transition times in their lives such as onset of sexual activity, decisions about when and how to become a parent, transitions to parenthood, menopause and more.

Improving Access to Behavioral Health Care for Children, Adolescents, and Families: Solutions for Advancing Behavioral Health Integration at Primary Care Practices in Oregon External Link

Articles & Reports - November 28, 2016
Children’s Health Alliance -

This issue brief is the culmination of a diverse multi-stakeholder expert workgroup that convened eight times from January 2015 – March 2016. The workgroup participants recognized that there are substantial barriers to integrating behavioral health care in primary care practices, but state that solutions are attainable through our collective voice, advocacy efforts, and systems collaboration. Read the issue brief here.

NRHI SAN: Understanding and Maximizing the Value of Using QRUR Modules

November 21, 2016

The Quality Resource Use Reports (QRURs) are part of the Centers for Medicare & Medicaid Services' (CMS) Physician Feedback Program which provides physicians with comparative information about the quality and cost of the care delivered to their Medicare fee-for-service patients. The following recorded modules offered by the Network for Regional Healthcare Improvement (NRHI) help explain using QRURs and  their value and use in support of Quality Payment Program performance.