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Oregon Primary Care Association's Data Transparency Project: Data and Quality Improvement Webinar Recordings External Link

Tools & Guides - December 30, 2016
Oregon Primary Care Association -

As part of the Data Transparency Project, OPCA hosts quarterly calls focused on improving the metrics selected as a focus for the group. The topic of focus for each month rotate quarterly: Quarterly Data Review, Quarterly Learning and Sharing Session, and Quarterly Measurement and Improvement Call. View the recorded calls and slides and get more information here. 

Safety and Quality in Healthcare

Blog - December 29, 2016
Susan B Stillwell DNP, RN, CNE, FAAN, ANEF

Eliminating preventable patient harm continues to be the siren song in the health care industry.  Finding ways to reduce harm across the industry has been met with varying degrees of success. To achieve robust improvement in preventable harm, Marshall, Pronovost and Dixon-Woods (2013) describe the need for an integrative improvement science program of learning. Beginning the Fall 2017, the University of Portland Graduate School is offering such a program of study.

Building Resiliency Through Positive Psychology

Blog - December 22, 2016
Nicole O'Kane, PharmD

Burnout among health care providers has a significant negative impact on care – on compassion, performance and patient centeredness. It can also be a significant barrier to improvement and innovation in a challenging work environment. The new science of positive psychology offers insight into new methods to improve resiliency, along with techniques to address burnout issues in the work place.

Tobacco Cessation Counseling Strategies: Resources for CCOs and Health Care Providers External Link

Tools & Guides - December 22, 2016
Oregon Health Authority Transformation Center -

Based on a review of currently available resources, this document includes leading resources for health care systems, coordinated care organizations (CCOs), health care providers and clinic staff to develop their approach to tobacco cessation efforts. It includes links to the best of evidence-based training documents, online trainings, toolkits, webinars and other resources, along with descriptions of how each resource can be used.

Tobacco Cessation Counseling Resources for Clinics and Providers

Blog - December 22, 2016
Anona Gund, MPH

In 2017, Oregon’s coordinated care organizations (CCOs) will be accountable for reducing cigarette smoking prevalence among their members. To support CCOs, clinics, and providers working on this incentive measure, the Oregon Health Authority Transformation Center recently released a list of the best evidence-based resources for tobacco cessation counseling.

PCPCH Tip Sheets: Team-Based Care PDF Link

Tools & Guides - December 16, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

The PCPCH model shifts patient care to a team-based approach with the patient as the most critical member of their own health care team. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Recruitment and Retention PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

The PCPCH model emphasizes different skill sets and may require your staff to work quite differently than how they were trained. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Quality Improvement PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Primary care homes work continuously to measure and improve the quality of care they provide to their patient population. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Patient and Family Engagement PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Engaging patients at the visit, clinic and organizational levels is an essential, but often difficult, task of primary care homes. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Leadership PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

A new model of care brings the need for new leadership skills. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Culture and Change Management PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Implementation of PCPCH has resulted in a significant shift in clinic culture regarding improvement practices and change management. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Comprehensive Care PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Comprehensive care involves using evidence-based guidelines to provide prevention and screening, chronic disease management, self-management support and more. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Collecting and Using Data PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Developing systems for collecting and using data is essential for quality improvement. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.

PCPCH Tip Sheets: Behavioral Health Integration PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Taking care of a person’s health includes addressing mental and emotional health alongside physical health. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a Portland State University research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition. 

PCPCH Tip Sheets: Care Coordination PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Coordinating patient care across  providers and systems is complicated, but can reduce waste and improve patient experience. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition. 

PCPCH Tip Sheets: Access PDF Link

Tools & Guides - December 15, 2016
Portland State University College of Urban & Public Affairs: Hatfield School of Government, Department of Public Administration -

Access to primary care helps people stay healthy and reduces unnecessary hospitalizations. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a Portland State University research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition. 

Announcing Clinician and Organizational Vitality Resources

Blog - December 9, 2016
Natalya Seibel, MPA HA

This month the Patient-Centered Primary Care Institute, in partnership with the Oregon Health Authority’s Transformation Center, is launching a library of resources centering on clinician and organizational wellness and stress reduction.

Center for Professionalism & Peer Support External Link

Tools & Guides - December 6, 2016
Brigham and Women's Hospital -

The Center's mission is to encourage and support physicians and other healthcare professionals in providing the highest quality compassionate care for every patient. The Center promotes and expands such programs as the Professionalism Initiative, Culturally Competent Leadership, Peer Support, Disclosure and Apology Coaching, and Wellness. Find out more and locate other professionalism resources here.

Balint Groups External Link

Tools & Guides - December 6, 2016
The American Balint Society -

A Balint group is a group of physicians or other clinicians who meet regularly and present clinical cases in order to better understand the clinician-patient relationship. Whereas physicians are usually trained to seek the “right” answer to medical problems, in a Balint group, the focus is on enhancing the clinician’s ability to connect with and care for the patient. Learn more here.

Finding Meaning Discussion Groups For Physicians, Nurses and all other Healthcare Professionals External Link

Articles & Reports - December 6, 2016
Remen Institute for the Study of Health and Illness -

More and more, physicians and other health professionals are looking for ways to connect with one another and find their place of truth in the changing arena of medicine. To meet this need, RISHI has been helping clinicians initiate Finding Meaning groups — Finding Meaning in Medicine for Physicians, Finding Meaning in Nursing for Nurses, and Finding Meaning in Service for other Healthcare Professionals — throughout the country and around the world. Find out more here.

Center for Positive Organizations External Link

Tools & Guides - December 6, 2016
University of Michigan Stephen M. Ross School of Business -

The Center for Positive Organizations, based at the Ross School of Business, is a world-class research center that brings transformational research to students and leaders through articles, books, events, tools, teaching, and organizational partnerships. Our mission is to inspire and enable leaders to build high-performing organizations that bring out the best in people. We are a catalyst for the creation and growth of positive organizations.

Interactive Screening Program for Employee Assistance Programs, Organizations and Workplaces External Link

Tools & Guides - December 6, 2016
American Foundation for Suicide Prevention -

The Interactive Screening Program (ISP) is an online program utilized by mental health services at institutions of higher education, law enforcement agencies, workplaces, and Employee Assistance Programs (EAPs). ISP provides a safe and confidential way for individuals to take a brief screening for stress, depression, and other mental health conditions, and receive a personalized response from a caring mental health counselor. Used by the OHSU Resident-Faculty Wellness Program.