Improving Care Through Teamwork
Tools & Guides - October 13, 2016
Action steps, tools and resources for building effective team-based care.
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Action steps, tools and resources for building effective team-based care.
Module for evaluating and improving team culture in your practice. Includes ten steps for building a stronger, healthier team culture, answers to common questions, and case vignettes.
Instructor module which presents informaiton about leading teams. Includes characteristics of effective leaders, the importance of role modeling behavior, and a leader's role in conflict resolution - specific tools presented.
Module walking through common Lean methods to help you select the right ones for your practice. Includes six steps to help implement, answers to common questions, and case vignettes.
Module to help build a structured approach to quality improvement using Plan-Do-Study-Act (PDSA) cycles. PDSA provides a strightforward approach to implementing change and continuing to make improvements.
Module for building and maintaining a positive organizational culture by boosting resilience and collaboration.
The Medical Society of Metropolitan Portland has compiled a Wellness Library consisting of articles, studies and videos discussing physician burnout, stress, depression and general wellness. Access those resources here.
Oral health is an essential component of comprehensive primary care. This Oral Health Delivery Framework presents a model for primary care to: screen for oral health issues, offer brief interventions, and coordinate structured referrals to dentistry as needed. The Safety Net Medical Home Initiative's Oral Health Integration Implementation Guide and Oral Health Delivery Framework can be accessed here.
Competence as a licensed behavioral health provider working in primary care refers to the knowledge, skills, and attitudes—and their interconnectedness—that allow an individual to perform the tasks and roles in that setting. This report outlines the eight core competencies for licensed behavioral health providers working in primary care that were established at the Colorado Consensus Conference in November, 2015.
This article by Jennifer Hall, MPH, Deborah J. Cohen, PhD, Melinda Davis, PhD, Rose Gunn, MA, Alexander Blount, EdD, David A. Pollack, MD, William L. Miller, MD, MA, Corey Smith, PsyD, Nancy Valentine, RN, PhD, and Benjamin F. Miller, PsyD explores how organizations prepare clinicians to work together to integrate behavioral health and primary care, and how training capacity must grow to meet the demand.
The U.S. Preventive Services Task Force recommends that all adults be screened for depression in primary care. HealthInsight worked with primary care practices and inpatient psychiatric facilities to improve behavioral health for older adults, and presented a four-part webinar series, designed to help clinics implement or improve behavioral health screening processes. The recordings can be found off this page.
Example Memorandum of Agreement (MOA) to guide referral relationships between mental health service providers and healthcare providers. One strategy for PCPCH Standard 3.C.2
Recommended minimum standards and specifications for Patient-Centered Primary Care Homes (PCPCH) providing integrated health care.
This document is part of a comprehensive set of instructional materials that address implementing the Clinician & Group Survey, analyzing the data, and reporting the results. All documents are available on the Agency for Healthcare Research and Quality’s Web site: www.cahps.ahrq.gov
The Patient-Centered Medical Home (PCMH) Item Set is a set of supplemental questions that can be added to the CAHPS Clinician & Group Survey (CG-CAHPS) to gather more information on patient experience with the domains of primary care that define a medical home.
These supplemental items are available for both adults and children.
The 2014-2015 PCPCH Program Annual Report includes 'Stories from the Field: PCPCH Profiles from across Oregon'. This profile is from Randal Children's Clinic - Emanuel a Tier 3 PCPCH since 2011, located in Portland, Oregon.
The 2014-2015 PCPCH Program Annual Report includes 'Stories from the Field: PCPCH Profiles from across Oregon'. This profile is from Harney District Hospital Family Care a Tier 3 PCPCH since 2013.
The 2014-2015 PCPCH Program Annual Report includes 'Stories from the Field: PCPCH Profiles from across Oregon'. This profile is from Winding Waters Clinic, a Tier 3 PCPCH since 2011, located in Enterprise, Oregon.
The 2014-2015 PCPCH Program Annual Report includes 'Stories from the Field: PCPCH Profiles from across Oregon'. This profile is from Oregon Health & Sciences University (OHSU) Family Medicine at Richmond, a Tier 3 PCPCH located in Portland, Oregon.
Not only did Sherman County Medical Clinic's District Administrator, Caitlin Blagg, worry about meeting Must Pass Measure 1.C.0, which states that PCPCHs must “provide continuous access to clinical advice by telephone” for Patient Centered Primary Care Home (PCPCH) recognition, she was also concerned about how meeting this measure would impact her already busy single provider and staff.
This webinar is designed to help educate all healthcare clinicians about mindfulness skills and resources available to them to deal with professional and personal changes in the workplace, their changing clinical roles, and the potential for burnout. This is an experiential webinar offering participants first-hand practice with stress reduction strategies.
If you joined us on October 3, then you got the inside scoop on what's changing in the PCPCH program, including the revised standards for PCPCH recognition in 2017. If you did not get a chance to attend the webinar on October 3, no problem!
Psychiatrists have long wondered how they could get paid for doing important collaborative care work. Earlier this year, the AMA approved a set of CPT codes that allow primary care practices to bill for collaborative care. These codes cover the work of mental health care managers in primary care clinics and the important contributions of consulting psychiatrists to such collaborative care teams.
This page offers a free, downloadable copy of the Burnout Prevention Matrix Report, with more than 117 ways for doctors and organizations to prevent physician burnout. This websit offers other videos and information about combating physician burnout.