Join PCPCH program staff for this in-depth technical assistance webinar on implementing four of the most transformative measures in the PCPCH model. PCPCH program staff will share best practices they have learned from visiting 5 STAR designated clinics across the state. Featured measures include:
Implementation of PCPCH has resulted in a significant shift in clinic culture regarding improvement practices and change management. PCPCH tip sheets were developed from the reported experiences of recognized PCPCH’s, by a PSU research team under contract with the Oregon Health Authority, 2016. These recommendations are not part of the official OHA Technical Specifications and Reporting Guide and are not a guarantee of program recognition.
Physicians and hospital staff often ignore hospital policies on using qualified interpreters, typically because of time pressures, lack of knowledge about the availability of interpreters or procedural difficulties in arranging for them.